We accept service/claims requests 24 hours a day, 365 days a year.In the event a covered item fails, place a service request by calling us at 888-494-9460 or place a service request online at www.acclaimedhw.com/makeaclaim A contractor will be assigned and will call you to schedule. The services will be initiated under normal circumstances within 48 hours of your service request to AHW. In cases of emergency, we will make reasonable efforts to expedite service calls within 24 hours.An emergency situation is defined as a failure of a covered item resulting in 1) a condition that immediately endangers health and safety; 2) a system failure that is causing ongoing damage to the home; 3) plumbing failure that causes interior leaking; and 4) a complete loss of heat or air conditioning in extreme temperatures. AHW shall not be held liable for any damage or injury caused by any failure or delay in providing repair service. AHW will accept your request to expedite scheduling of a non-emergency service when a service contractor is available, however, you will be responsible for payment of additional fees, including overtime.

Acclaimed requires you to call in all claims in order for your claims to be covered. AHW shall have the right and discretion to select its own service contractors. AHW will not reimburse any costs or fees incurred by your own contractor without express written prior authorization by AHW

A service fee is similar to a deductible. Each time a claim is called in one will be required. Service fees differ state to state but range between $60-$75. A service fee is due for each item make on a claim.

In most cases, a home warranty contract will last for one year. As the end of your contract approaches, you’ll have the opportunity to sign a new contract that will last for an additional year. If you choose not to sign a new agreement, your coverage will lapse on the specified date, which will terminate all member advantages and end the protection coverage on your home.

As previously mentioned, a home warranty covers the cost of repairs or replacements for items that have broken down due to normal wear and tear during the contract period. This means that any appliance or home system that breaks down because of improper use or inadequate care will not be covered by the warranty. The same goes for items that were malfunctioning prior to the effective state date of the contract. In addition, any non-mechanical parts of the system or appliance that don’t contribute to its primary function will not be covered by the plan.

If you’re thinking that a home warranty sounds pretty similar to homeowner’s insurance, you aren’t alone. These two types of plans do work in a similar way to protect your home and the items within it, however there is a difference. Your home insurance policy covers unexpected damage to the structure and contents of your home due to unforeseen events like fires, storms, or natural disasters, and may also cover theft of your personal property. Unfortunately, homeowner’s insurance does not cover everyday breakdowns of your systems or appliances, and that’s where home warranty comes in handy. A home warranty plan will cover most breakdowns of primary mechanical systems and appliances at your home, making it an excellent counterpart to home insurance.

The cost of a home warranty plan will vary depending on which option you choose. The more items your plan covers, the higher the cost will be. We offer three plan options for single-family homeowners, as well as additional coverage options for multi-family properties. Our team can tell you more about the specifics of each option and provide you with exact prices for each plan. We encourage you to reach out to us to discuss your needs.

A home warranty is an excellent way to ensure your home has maximum protection against unforeseen breakdowns and repairs. Unfortunately, appliances and home systems don’t break down on a schedule and can happen at any time. If you aren’t prepared, you’re left to cover the costs of repair or replacement on your own. However, with a home warranty plan, you won’t have to worry about these unexpected expenses, as our coverage will help reduce or eliminate the rising costs of home ownership. Our plans give you the option to choose what you include, but the most common household systems covered in home warranty plans include:

• Heating & A/C Systems

• Plumbing Systems

• Electrical Systems

• Built In Kitchen Appliances

• Garage Door Systems

• Kitchen Refrigerator

• Washer / Dryer

A home warranty is a service contract that covers breakdowns of important home systems and appliances. This coverage essentially pays for the repairs and replacements of the covered items when they break down due to normal wear and tear. The purchaser of the plan pays an annual fee for the warranty coverage and signs the service contract. Then, when you encounter a system breakdown, the warranty company pays for the repairs or replacement, provided the malfunctioning system is covered under your contract. Many warranty companies allow you to choose which appliances and systems are covered in your plan before agreeing to the contract.